Outbound Call Center Services

In addition to our outbound multichannel services to ensure customer satisfaction,

Within the scope of outbound call center service; we offer comprehensive and value-added services to measure satisfaction in all channels such as call center, field, store, dealer, service, information & data updating, and to support the field to work more efficiently in after-sales services such as address and location verification.

While strengthening customer acquisition and after-sales services, we carry out processes whose outputs can be measured, instantly tracked, easily reported, flows can be designed and efficient processes with your switchboard system and outbound management module.

Outbound Services;

  • NPS Survey
  • Customer Satisfaction Survey Calls
  • Campaign Information Calls
  • Loyalty Card Searches
  • Information & Data Update and Verification Searches
  • Address & Location Verification
  • Field Research
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