Customer Experience Design and Quality Performance Measurement
Throughout its 26-year journey, Vodatech has always prioritized quality and has continued to offer value-added services without compromising this approach.
With 26 years of experience, Vodatech provides guiding and supportive services for our business partners to improve their quality standards and increase customer satisfaction.
Customer Experience Design and Quality Performance Measurement Services;
- Customer Experience Design and Consultancy
- Experience Management and Quality Training for Call Center and Customer Experience Employees
- Customer Experience Training for Field Employees
- Designing the Customer Experience
- Service Quality Measurement, Evaluation and Reporting
- Managing Service Quality Feedback ProcessesShadow Calls and Shadow VisitsSales TrainingsControl and Verification Listenings
